Welcome to Acumen's remote assistance center. Acumen Data Systems uses this valuable
web tool to assist in solving issues quickly and efficiently.
Remote assistance through this tool requires you to give Acumen's
support technician permission to access your machine. After the
session is complete all remote access is terminated and leaves your
PC secure. This session will use End-to-end, 128-bit SSL encryption
for compliance with HIPAA, Sarbanes-Oxley and other federal
and local legislation. Acumen strives to give customers the
best possible service and uses this tool to keep customer
satisfaction strong. Please enter your Company Name and the
session number
provided to you then click "Submit". After you have
pressed the "Submit" button follow the prompts to
connect to your session.
Call Acumen Support for a 9 digit session number for connecting
to a technician.
Remote Assistance
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 Contact Acumen Data Systems.
System Requirements
- Windows 98, ME, 2000, XP, Vista, Server 2003, or Server 2008
- Broadband connectivity to the Internet (i.e., T1, cable
modem, ISDN, or DSL)
During a normal support call to Acumen, a support
representative may direct you to use this tool and will
provide you with your 9 digit session number for connecting.
Acumen
respects your privacy and conducts all of it's support calls
in a professional manner.
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