Telephony Time & Attendance with Interactive Voice Response

For some companies, integrating data collection terminals, such as time clocks, is either impractical or cost prohibitive. Acumen offers a great solution to this challenge, telephony time and attendance. By utilizing systems like mobile time clocks and interactive voice response (IVR), Acumen can offer it’s full range of time and attendance features to companies that need an alternative to traditional time clocks.

ClockVIEW has robust implementation options that provide immediate communications and real-time data importing to your time and attendance system, with or without an on-site time clock. With 24/7/365 availability that’s accessible from anywhere in the world, your employees will have the power to clock in from anywhere you allow, which is perfect for the growing mobile workforce and companies without standard punch clocks.

How Does Interactive Voice Response Work?

Interactive voice response systems work by allowing an employee to interface with a data collection server over the phone rather than using a data collection terminal (like a traditional punch clock).

This means that with a quick call, an authorized employee can clock in or out of work, account for their break time, and verify the number of hours they have worked during the pay period.

IVR technology allows for a wide variety of applications, and makes telephony time and attendance easy for employees to use and easy for supervisors to manage.

Interactive Voice Reponse System Clock In Walkthrough

Clocking in from anywhere is a simple process with an interactive voice response (IVR) system.

Interactive Voice Response Applications:

  • Job Tracking
  • Employee Self-Service
  • HR Management
  • Time & Attendance

Interactive Voice Response Functions:

  • Clock In & Out
  • Break In & Out
  • Lunch In & Out
  • Time Off Requests
  • Leave Voicemail for Manager
  • Custom Options

Telephony Time & Attendance Overview:

  • Customizable Systems
  • Supports Any Touch-Tone Phone
  • Voice or SMS Text Message Support
  • Caller ID Verification
  • Prompts for Multiple Languages
  • 24/7/365 Access

Optional Features:

  • Appointment Reminder
  • Phone Menu
  • SMS Text Message Notifications
  • Company Directory

Experts in Timekeeping and Employee Scheduling 

Acumen Data Systems is a leading provider of time clock and employee scheduling software. We help organizations manage their most valuable resources, the human kind. Acumen offers robust solutions for time and attendance, scheduling and leave management. 

We believe that technology is just one quarter of the workforce management pie. Employees, policy, and the environment are just as important. 

Do you have questions about interactive voice response (IVR) for time and attendance? 

Contact one of our experts to discuss the best timekeeping solutions for your organization. You can also reach us at 888-816-0933.